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Terms & Conditions

The A World UK - Terms and Conditions

1. General Information:

a. The A World UK is a non-profit organisation dedicated to supporting the autistic community through various events at top UK attractions, as well as providing memberships.

b. The A World UK ("we" or "us") is committed to creating a safe and respectful environment for all participants attending our events.


C. By participating in A World UK events, individuals agree to adhere to a standard of behaviour that promotes a positive and inclusive atmosphere.


2. Refunds and Admissions:

a. The A World UK operates a strict no-refund policy.


b. To gain access to our events individuals must hold a valid ticket.

c. The sale of tickets/vouchers by anyone other than The A World UK is strictly prohibited.

d. All tickets are non-transferable, not for resale, and will automatically become void upon any transfer for value.

e. Tickets purchased are only valid on the date printed on the ticket and cannot be transferred to future events.

f. Tickets must be retained at all times and may be submitted for inspection if required by The A World UK and/or the associated partners.

g. By purchasing tickets or becoming a member of The A World UK, you agree to comply with these terms and conditions.


3. Right to Refuse Entry and Remove Individuals from our Events

a. The A World UK reserves the right to refuse admission to any person deemed unsuitable for the events, ban entry, or remove any person from the events without a refund. This includes individuals who:

- Act in an inappropriate or undesirable manner both previously and/or during our events.

- If their presence or behaviour is deemed to affect the enjoyment and/or safety of other guests or staff.

- Enter restricted or prohibited areas, as determined by The A World UK and/or associated partners.

b. The A World UK reserves the right to prohibit the attendance of any individual who has previously displayed abusive behaviours towards our staff members and/or associated partners. Abusive behaviour includes, but is not limited to:

- Verbal harassment or threats

- Physical aggression 

- Intimidation or bullying

- Discrimination or offensive remarks

- Any other conduct that negatively impacts the well-being of our staff members

c. The A World UK may identify individuals with a history of abusive behaviours through:

- Reports from staff members and/or associated partners

- Documentation of incidents

- Any other relevant information


d. Individuals who attempt to attend our events despite being prohibited may be subject to legal proceedings.


e. The A World UK may initiate legal proceedings or prosecute any person who:

- Damages or defaces any equipment whilst attending our events.

- Displays any threatening, abusive, or insulting signs or visible representations.

- Has been reported for inappropriate behaviour in the past.

- Attempts to regain admission without a valid ticket.

- Purchases tickets or discount vouchers from an unauthorised source.


f. If a guest in breach of these terms and conditions is part of a group, the entire group may, at The A World UK's and/or associated partners discretion, be denied entry or escorted from the attraction without any right to a refund.


4. Membership and Booking:

a. The A World UK offers memberships allowing access to book holidays and horse riding sessions.

b. Memberships are subject to specific terms and conditions, as outlined separately by The A World UK.


5. Event Specifics:

a. All guests are expected to adhere to the specific rules and regulations of each event hosted by The A World UK, as communicated by our team.

b. Please be aware that professional photographers and videographers may be present at our events. If you have specific concerns about being photographed by professionals, kindly inform our event staff, and we will do our best to accommodate your request.


c. The A World UK retains ownership of all images and videos captured during our events. However, we assure you that they will be used solely for promotional and marketing purposes. Rest assured; your memorable moments are in good hands.


d. Your attendance implies your consent for The A World UK to use any images or videos in which you may be captured. If you have any concerns or prefer not to be featured, please notify our event staff at the venue. We respect your privacy and will make every effort to accommodate your preferences.


e. We encourage you to share your own experiences on social media during our events! Use our official event hashtags and tag The A World UK to become a part of the vibrant online community. Your posts may even be featured on our official channels – so keep those memories coming!


6. Liability:

a. The A World UK and associated partners are not liable for any loss, injury, or damage sustained within the attractions' premises.


7. Changes to Terms and Conditions:

a. The A World UK reserves the right to amend these terms and conditions at any time. It is the responsibility of the guests and members to stay informed about any updates.


By participating in The A World UK events, purchasing tickets, or becoming a member, you acknowledge and accept these terms and conditions. The A World UK reserves the right to modify these terms and conditions at any time without prior notice.

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