FAQ - Gulliver's World Takeover

What will I need to request tickets?

When requesting tickets you MUST upload either a autism diagnosis letter OR a referral letter stating that the recipient is on the pathway. 

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What proof do you accept?

• Diagnosis documents either NHS or private.

• A dated referral letter stating that the recipient is on the pathway.

• Appointment letter that states recipient has an autism diagnosis. 

• A letter from your doctor stating that the recipient has an autism diagnosis. 

• EHCP's where it states that the recipient has an autism diagnosis. 

 

What we do NOT accept as proof?

• DWP letters.

• Screenshots from the NHS app.

• Blue Badges.

• Cinema/Access cards.

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Are the tickets available on a first come, first serve basis?

Yes, as long as you meet the eligibility criteria and have uploaded the correct proof.​

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Can we request tickets for siblings as well?

Yes. We ask that you only request tickets for immediate family i.e. parents/carers and siblings. To ensure more families can benefit from the event. 

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Can I book hotel accommodation as well as park entry tickets?

Unfortunately, hotels will not be available during the Twixmas event.

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Do I need to buy a ticket for my baby who is less than 1 year old?

Yes. Every person that will be attending the event requires to purchase a ticket regardless of age.

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Do carers need to buy a ticket?

Yes. Every person that will be attending the event requires to purchase a ticket.

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Will the ride access passes be available?

No. As our event will have a lower capacity of guests compared to a standard operating day. Queues for the rides will be minimal.

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Will all rides be operating as normal?

Unfortunately, due to the cold weather, the Safari Kingdom and Gears sections of the park will be closed, due to this we will be reducing the capacity of how many guests can attend our Twixmas event. 

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Can I bring my dog?

Sorry, no dogs allowed on site other than registered assistance dogs.

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Is the attraction wheelchair and pushchair friendly?

Yes, the whole route is on firm ground and mostly flat with some very slight inclines, Accessible toilets are available along the route. To view details of each rides safety restriction please see the ride information pages of the Gulliver's Warrington theme park official website. Rides - Gulliver's World Resort | Warrington (gulliversworldresort.co.uk)