GIVEAWAY - FAQ

1. What are the rules for entering the giveaway?

 

   - Leave a review on our official Trustpilot page describing how we've assisted your family.

   - Reside within the north of England or Midlands.

   - Have at least one family member with either an autism diagnosis or pathway referral letter, with proof required for the winner.

   - Remember to leave your FULL NAME on the review so we know who to contact.

 

2. When is the closing date?

 

   - Reviews between Monday 30th September and Midnight on Thursday 10th October, 2024 will qualify for entry.

 

3. How will the winner be chosen?

 

   - The winner will be randomly selected.

 

4. What if the winner does not come forward or provide proof?

 

   - Another winner will be randomly chosen.

 

5. How will we know who the winner was?

 

   - The winner will be announced on our Facebook page on Friday 11th October at 7pm, followed by a request for them to contact us.

 

6. Can I purchase additional tickets if my family size exceeds 2 adults and 4 children?

 

   - Additional tickets may be requested for immediate family members, but please be considerate.

 

7. Can I resell these tickets?

 

   - No, resale is not allowed. Violators will be banned from future The A World UK events.

 

8. Can I upgrade to a stay and play package?

 

   - Yes, you can upgrade by paying the difference. Our bookings team will assist if you're the lucky winner.

 

9. What is Gulliver’s, we have never been?

 

   - Please visit our Gulliver’s FAQ page and utilise our social story for guidance.

 

10. What proof do you accept for eligibility?

 

   - Diagnosis documents, referral letters, appointment letters, and doctor's letters indicating an autism diagnosis or EHCPs.

 

11. What proof do you NOT accept?

 

   - DWP letters, NHS app screenshots, Blue Badges, and Cinema/Access cards.